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THINGS YOU NEED TO KNOW!
When moving to New Zealand, it is important to know the documentation required to import your household goods or personal effects into the country. To clear your goods through customs, we will need to present your passport, visa (if required), and your New Zealand customs declaration form.
When importing household goods and personal effects into New Zealand, you'll be pleased to know that everyday belongings typically do not pose any issues. However, New Zealand, like all countries, has specific restrictions on certain items. These include ivory, whale-derived products, cat skins, live species, carnivorous plants, and items made from endangered animals such as sea turtles and rare reptiles. To bring these items into the country, you'll need a permit.
You can find the prohibited items and restriction list on the New Zealand Customs website when you Click here
To access to the import customs guide for New Zealand please visit Import Customs Guide for New Zealand 
A Service Dedicated To You
Moving to New Zealand is an exciting opportunity, offering a blend of breathtaking landscapes, vibrant cities, and a welcoming community. Known for its stunning natural beauty, from the rolling hills of the North Island to the majestic mountains of the South Island, New Zealand provides a unique lifestyle. The country's friendly and inclusive culture makes it easy for newcomers to feel at home. Additionally, understanding the local customs, healthcare system, and job market can help you settle in smoothly. Whether you're attracted to the bustling urban life of Auckland or the tranquil charm of smaller towns, New Zealand has something special for everyone.
THE PROCESS
Experience peace of mind with our expert relocation services, designed to make your move as smooth as possible. Our streamlined process ensures your international move is efficient and stress-free. Here’s what to expect:
1. Receive Your Free Quote: Connect with our sales team to begin your journey. They will assist you through the entire process, including customs and insurance.
2. Prepare for the Move: Enjoy clear and proactive communication to ensure a hassle-free moving day.
3. Expert Packing & Loading: Our crews are thoroughly trained in export packing and secure loading services to ensure the utmost protection of your valuable items. This gives you added peace of mind, knowing your belongings will arrive in perfect condition.
4. Track Your Move in Real-Time: Stay informed with real-time tracking updates throughout your move.
5. Delivery and Unpacking: Upon delivery, we will reassemble any furniture that was dismantled at your origin address and place all boxes at counter level for easy access. To keep your new home tidy, our crews will clear away all debris.
OUR SERVICES
OUR PROMISE
At Ignite Relocations, we guarantee a personalised and dependable moving experience. With over 30 years of industry expertise, we provide tailored relocation services, ensuring your belongings are transferred safely and efficiently. Our easy-to-use online tracking system keeps you informed every step of the way, offering peace of mind throughout your move.

Customer care is at the heart of what we do. We listen to your needs, provide expert guidance, and ensure a stress-free transition. Choose Ignite Relocations for transparent pricing, reliable service, and a smooth start to your new chapter.
Years Experience
% Customer Satisfaction
+ International Moves
Countries Covered
FAQs
We suggest booking with Ignite Relocations or another removal company 2-3 months before your move. While we can accommodate shorter notice periods, even as little as a week or two, it's important to consider the various demands on your time as your move date approaches. Providing more notice allows us to manage your move smoothly and select the best options without the stress of tight deadlines.
When you choose Ignite Relocations for international shipping and removals, we provide top-quality packing materials to safeguard your belongings from extreme temperatures, humidity, rough roads, and turbulent seas.
For items you do not wish for us to pack or move, such as documentation, passports, clothing, and other important information, please set them aside in a separate area. Our crews will avoid packing any areas you specify.
Your preparation is crucial to help our crews identify what needs to be packed. You can use 'do not move' stickers or segregate items in a different area. This ensures we only pack what you want to move, making the process smoother for everyone.
Remember to defrost fridges and freezers, disconnect electrical items, and have beds unmade and soft furnishings ready to pack. Ensure washing machines, air conditioners, and coffee machines are emptied of water to prevent any leaks during transit.
Don't forget to prepare sheds, attics, garages, and cellars. Be aware that some countries may fumigate or treat items that are not cleaned. Familiarise yourself with our international removal tips and checklist to help you get ready for moving day.
Our crews will create a comprehensive inventory of the items you're shipping. This general list is required for customs but won't detail each item's contents. If you'd like a detailed list for your own
records, you can compile one as you pack, though it's not necessary for our logistics.
If you've pre-packed any boxes, please keep a list of their contents so we can include some information in our inventory.
Yes, we do.
Ignite Relocations customers can opt for an "All Risks" policy, which covers your goods from collection to final delivery. We highly recommend that all our customers insure their goods in transit to safeguard their consignment and meet legal responsibilities. While we take every reasonable precaution to protect your items from transit damage, experience shows that inherent risks exist during sea, air, or road journeys. If you choose to insure your goods, ensure they are covered for their full replacement value at the destination.
We provide a wide range of additional services to accommodate all aspects of your move under one umbrella, ensuring a smoother process. Here are some of the additional services we offer:
International shipping costs are determined by the total volume of your goods being shipped overseas. Ignite Relocations includes this volume in their quotations to ensure full transparency regarding any changes.
Ignite Relocations offers a service where we pack your items at your origin address, ship your goods, and deliver them directly to your new home at the destination. If needed, we can also deliver to a storage facility at the destination.
The cost of your shipment depends on several factors, including the origin and destination, the type of service you select (such as sea freight, air freight, road freight, or door-to-door), and the weight and/or volume of the items being transported.
To determine the shipping costs, we need both the actual weight and the volumetric weight of your items. The initial price you receive at the time of booking, whether online or over the phone, is an estimate based on the measurements and weights you provide.
You or a direct representative who knows exactly what is being moved must be present. This ensures a smooth process on the day. Our crews will have a list of items to be moved, but someone will need to be there for the final walk-through. This walk-through is beneficial for you as a customer to ensure all items are packed and nothing is left behind.
TESTIMONIALS
"I moved with Ignite Relocations from Newcastle to Germany. Louise went above and beyond to help get my items to arrive sooner than expected. I highly recommend"
Michael C
"I moved from London to Dubai and was so happy with how smooth the process was. I was kept up to date every step of the way without having to bother my coordinator"
Charlene B, Smooth Moving Process
"I had to return home to my family quickly due to sudden news and my move manager acted very quick to my requests so that I could join my family again in Hong Kong. Thank you so much"
Mr C Edwards
"I moved from the UK to Singapore and Ignite was recommended via a friend. Their team were friendly and professional. Impressive service, easy to contact, everything went smoothly. Highly recommend them"
Sylvia H
"I moved with Ignite Relocations from Newcastle to Germany. Louise went above and beyond to help get my items to arrive sooner than expected. I highly recommend"
Michael C
"I moved from London to Dubai and was so happy with how smooth the process was. I was kept up to date every step of the way without having to bother my coordinator"
Charlene B, Smooth Moving Process
WE'RE HERE TO HELP
Request a moving guide for your move today!
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